Exporting Audit Logs CSV from the Aria Automation UI can either take a very long time or error on export resulting in a 0 byte size exported file

Products

• VMware Aria Suite

Issue/Introduction

When exporting Audit logs that are greater than 300mb, the task can take greater than 30 minutes or result in a failure.

Environment

Aria Automation 8.x

Cause

This issue occurs because of the method by which the exported data is captured.  It uses memory rather than streaming to reduce the potential memory cost against the Aria Automation environment and can fail when exporting a file in the millions of rows.

Resolution

Instead of exporting from within the UI, collect a log bundle and extract the Audit logs from the bundle.  On extracted log bundle you can find the audit logs here: /services-logs/prelude/ebs-app/file-logs/

Working with Log Bundles