When running a CCS CER (Collection-Evaluation-Reporting) job, you get an error message and the report is not saved to the UNC path specified.
CCS 12.6.x
CCS 12.7.x
The CCS Service Account does not have read/write permissions to the UNC path.
Read and write permissions can be tested outside of CCS to ensure that the CCS Service account is able to browse to a UNC path and save files to it.
Follow these steps to verify if the CCS Service account has read permissions to a UNC path:
If the folder is not available or the CCS Service account does not have read permissions to it, an error should occur.
Follow these steps to verify if the CCS Service account has write permissions to a UNC path:
If an error message occurs, the CCS Service account does not have write permissions to this folder.
If the CCS Service account does not have read/write permissions outside of CCS, then the reports will fail when the CCS scan tries to write the report to the shared folder.