Unable to Change Microsoft CA Settings in SDDC Manager

Products

• VMware SDDC Manager
• VMware Cloud Foundation 5.x
• VMware Cloud Foundation

Issue/Introduction

Users encounter an issue where they are unable to change settings for the Microsoft Certificate Authority (CA) within the SDDC Manager.

Upon attempting to save changes, the screen becomes stuck with a spinning progress wheel, preventing any further action.

Additionally, when attempting to switch from Microsoft CA back to OpenSSL as the method, the system reverts to the initial Microsoft CA configuration.

Environment

VMware Cloud Foundation 5.x

Resolution

To resolve the issue, follow these steps using the SDDC Manager API Explorer:

1. Log into SDDC Manager via browser.
2. Navigate to the Developer Center.
3. Choose the API Explorer from the menu options.
4. Select the Certificate API endpoint.
5. Execute a GET operation against the ID "Microsoft" to retrieve the current Microsoft CA settings.
6. Review the retrieved information to ensure it is correct and needs to be deleted.
7. Execute a DELETE operation against the ID "Microsoft" to remove the problematic configuration.
8. Verify that the system now allows adding the correctly set up CA.

Additional Information

• Ensure that all relevant snapshots and backups are made before performing any API operations.
• If issues persist after following these steps, consider reaching out to Broadcom Support for further assistance or a potential workaround update.