Clarity system slow performance due to server slowness
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Article ID: 379516
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Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
Clarity server is suddenly slow without any change. You notice spikes in CPU or RAM on the OS. Even if you stop Clarity you still notice the system is very slow or busy in Task Manager or process list.
Environment
Any Supported Clarity Releases
Cause
The server where Clarity is installed has environmental issues unrelated to the product
Resolution
Engage your IT Team to help resolve the issue with the server where Clarity is installed
Provide all the captured evidence, screenshots of processes running and amount of CPU/RAM consumed
The solution may include having to apply a Windows Patch or a new Linux packages on this server