CloudSOC Protect Policy - "Contents" under Data Transfer Type not selectable

Products

• CASB Gateway
• CASB Gateway Advanced
• CASB Securlet SAAS
• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• Data Loss Prevention Cloud Package

Issue/Introduction

CloudSOC - Protect > Policy > Data Transfer via Gatelets> Data Transfer Type: "Contents" shows "!" (Is Not Selectable) 

 

Resolution

This is working as designed. It means that normal Full Gatelets will still be scanned - just that there are no Custom Gatelets configured on this particular tenant.

Add a Custom Gatelet and the "!" disappears in the Protect policy making "Contents" under Data Type selectable in the policy creation.

 

Additional Information

If you create a Custom Gatelet the "!" will disappear in the Protect policy.

However to scan payload in a Custom Gatelet you must enable that option in Settings/Gateway and also enable scan payload in each Custom Gatelet. (See screenshots below)

CloudSOC > Settings > Gateway

CloudSOC > CloudSOC Store > Gatelets > Create Custom Apps > Enable "Scan request payload"