CloudSOC Protect Policy - "Contents" under Data Transfer Type not selectable
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CloudSOC Protect Policy - "Contents" under Data Transfer Type not selectable

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Article ID: 379423

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Updated On:

Products

CASB Gateway CASB Gateway Advanced CASB Securlet SAAS CASB Security Standard CASB Security Premium CASB Security Advanced Data Loss Prevention Cloud Package

Issue/Introduction

CloudSOC - Protect > Policy > Data Transfer via Gatelets> Data Transfer Type: "Contents" shows "!" (Is Not Selectable) 



 

Resolution

This is working as designed. It means that normal Full Gatelets will still be scanned - just that there are no Custom Gatelets configured on this particular tenant.

Add a Custom Gatelet and the "!" disappears in the Protect policy making "Contents" under Data Type selectable in the policy creation.


 

Additional Information

If you create a Custom Gatelet the "!" will disappear in the Protect policy.

However to scan payload in a Custom Gatelet you must enable that option in Settings/Gateway and also enable scan payload in each Custom Gatelet. (See screenshots below)

CloudSOC > Settings > Gateway

CloudSOC > CloudSOC Store > Gatelets > Create Custom Apps > Enable "Scan request payload"