DX NetOps VNA Install Error - Failed to Audit the Database

Products

• DX NetOps

Issue/Introduction

When running through a VNA install/upgrade, the installer is failing with the below error message:

Auditing Database
Traceback (most recent call last) :
    File "<InstallMediaLocation>/CA_VNA_Install/install_modules/id_cache_tool.py", line 366, in <module>
        main ()
    File "<InstallMediaLocation>/CA_VNA_Install/install_modules/id_cache_tool.py", line 360, in main
        raise Exception("Unknown option '%s'" % arg)
ExceptionL Unknown option 'vna'
Expected 7 arguments but only received 8... 

Environment

All Supported Releases

Cause

Issue with the /etc/vna.cfg file.

Resolution

This error indicates that there is a commented line in the /etc/vna.cfg file. This configuration file does not support commented lines. If you remove the commented line, then restart the installation users should no longer see this error.