Introduction:
SiteMinder matches the build number to the platform support Matrix.
Question:
When users come with the Build Number / Product Label number,
How do we match the build number to the platform support Matrix from the support web site?
Release:ALL
Component:
Applicable for all environments
The latest copy of the SiteMinder platform support matrix for the Product Information Matrix for all SiteMinder components can be downloaded from the support website.
Please follow the steps to get the required SiteMinder platform support matrix.
2. Under Title - Build Mappings - Product Information Matrix -
4. Find the corresponding build no or product label number on the page opened by this link or web page.
5. For Example: Build no:2892 (Corresponds to Agent for Sharepoint - SSO-12.8-SP08)
Important Note:
If the Build no is not there or listed, it means that the customer might have received a Special build / Dev fix that will not be listed on this page.