Unable to select VMs when trying to run the "create snapshot" workflow in vRO
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Unable to select VMs when trying to run the "create snapshot" workflow in vRO
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Article ID: 379363
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Updated On: 04-15-2025
Products
VMware Aria Suite
Issue/Introduction
The issue arises when attempting to run the "create snapshot" workflow in VMware Aria Automation Orchestrator (vRO), but the Virtual Machines (VMs) under the datacenter are not selectable.
Environment
VMware Aria Automation Orchestrator 8.x
Cause
When the vCenter connection is not configured for a shared session, individual user sessions can lead to inconsistencies in resource visibility (e.g., VM selection).
Resolution
Update the vCenter connection settings in vRO to use a shared session by unchecking the relevant option in the vRO UI and re-run the "create snapshot" workflow.
Steps:
1. Login to the VRO UI.
2. Navigate to the below option :
3. Update the vCenter connection to use the connection in the shared session by unchecking the option as in the screenshot below :
4. Click Run.
5. Now run the "create snapshot workflow" and you should be able to select the VM's under the datacenter.