Unable to select VMs when trying to run the "create snapshot" workflow in vRO
search cancel

Unable to select VMs when trying to run the "create snapshot" workflow in vRO

book

Article ID: 379363

calendar_today

Updated On:

Products

VMware Aria Suite

Issue/Introduction

  • The issue arises when attempting to run the "create snapshot" workflow in VMware Aria Automation Orchestrator (vRO), but the Virtual Machines (VMs) under the datacenter are not selectable.

Environment

  • VMware Aria Automation Orchestrator 8.x

Cause

  • When the vCenter connection is not configured for a shared session, individual user sessions can lead to inconsistencies in resource visibility (e.g., VM selection).

Resolution

  • Update the vCenter connection settings in vRO to use a shared session by unchecking the relevant option in the vRO UI and re-run the "create snapshot" workflow.

  • Steps: 

1. Login to the VRO UI.

2. Navigate to the below option :
    
           



3. Update the vCenter connection to use the connection in the shared session by unchecking the option as in the screenshot below :

4. Click Run. 

5. Now run the "create snapshot workflow" and you should be able to select the VM's under the datacenter.