Error: Upgrade in progress notification after completion - VMware NSX
Article ID: 379349
Updated On:
Products
Issue/Introduction
NSX Manager displays an "Upgrade in progress" notification even though the upgrade was previously completed. This typically occurs after the Upgrade Coordinator service restarts or manager nodes are rebooted.
The NSX-UI indicates the upgrade is not complete.
- Planned lifecycle operations are blocked because host upgrade post-checks are in a failed state.
- In
System > Fabric > Hosts, one or more hosts show a status of DOWN. - The
/var/log/upgrade-coordinator/upgrade-coordinator.logcontains the following entry:INFO ... subcomp="upgrade-coordinator"] Group: ####-####-####:domain-####, status: PAUSED, unit count: 6, failed count: 0, % complete: 83.0. - A notification indicating "Upgrade in progress" was generated Current version and target version are the same
Environment
- VMware NSX 4.1.x
- VMware NSX 4.2.x
Cause
A software processing issue causes host upgrade status to regress if post-upgrade checks fail after the Upgrade Coordinator JVM restarts. This happens if hosts were removed from vCenter, experienced hardware failure, or became unresponsive after the upgrade was originally finished.
Resolution
Fixed in NSX 4.1.2.5, 4.2.0, and higher. See to download this release.
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Workaround:
Navigate to System > Upgrade > Hosts in the NSX Manager UI.
Identify which hosts are in a Failed post-check state.
Verify the status of these hosts in System > Fabric > Hosts and within the vSphere Client.
Resolve any connectivity or "Not Responding" issues for the identified hosts.
If the host no longer exists in vCenter or cannot be recovered, remove it from the cluster and delete it from NSX via API:
DELETE "/api/v1/transport-nodes/<transport-node-id>?force=true&unprepare_host=false".Refresh the System > Upgrade page to sync the status.
Additional Information
For instructions on collecting logs for further troubleshooting, see .
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