NAPP deployment has failed at guest cluster setup with error "No compatible TKR present".

Products

• VMware vDefend Firewall with Advanced Threat Prevention

Issue/Introduction

 when on the step to Create/Update Guest Cluster while tryign to deploy NAPP 4.2 using NAPPAA 4.2  failed with Error while fetching TKR image v1.27.6---vmware.1-fips.1-tkg.1 deploy log. 

napp-deploy.log shows below error: 

{"function":"WaitForVirtualMachineImages","level":"debug","msg":"Error while fetching TKR image v1.27.6---vmware.1-fips.1-tkg.1. Error is: tanzukubernetesreleases.run.tanzu.vmware.com \"v1.27.6---vmware.1-fips.1-tkg.1\" not found.","time":"2024-10-08T13:29:56Z"}{"function":"WaitForVirtualMachineImages","level":"debug","msg":"TKR v1.27.6---vmware.1-fips.1-tkg.1 did not show up on supervisor cluster. Max retries exhausted for instance nsx.","time":"2024-10-08T13:29:56Z"}

Cause

"kubectl get tkr" output show only 2 images v1.26.5---vmware.2-fips.1-tkg.1 and v1.23.8---vmware.3-tkg.1 and doesn't show v1.27.6---vmware.1-fips.1-tkg.1, even though all 3 images were uploaded and VC UI shows OB size for v1.27.6---vmware.1-fips.1-tkg.1 image in NSX content library.

Resolution

1. SSH into NAPPAA VM
2. Remove 1.27.6 version from /opt/napp/config/settings.json

/opt/napp/config/settings.json:
{
  "TkrSupportMatrix": [
    {
      "name": "v1.23.8---vmware.3-tkg.1",
      "image": "ob-20953521-tkgs-ova-photon-3-v1.23.8---vmware.3-tkg.1",
      "compatible_napps": [
        "4.1",
        "4.1.2",
        "4.2"
      ],
      "CompatibleNSXs": [
        "4.1.2.1.0"
      ],
      "tools": "kubernetes-tools-1.23.3-00_3.8.0-1.tar.gz"
    }
  ]
}

3. Continue deployment by clicking on “UPDATE & REDEPLOY" button under Deploy TKG page on UI.