Tomcat 9.0.87 service will not start for Jaspersoft 9.0

Products

• Clarity PPM On Premise

Issue/Introduction

After performed the clean install of Jaspersoft 9.0, when try to start the "Apache Tomcat Service for Jaspersoft 9.0" it failed to start.

Cause

Java options parameters that seem to be conflicting with Tomcat 9.0

Resolution

Please remove 2 java options parameters

-XX:+UseConcMarkSweepGC

-XX:+CMSClassUnloadingEnabled

Start the Apache Tomcat Service.