NSX upgrade fails due to the unavailability of NAPP

Products

• VMware NSX

Issue/Introduction

NSX upgrade requires healthy communication with NAPP.

Environment

VMware NSX 4.x

Cause

Errors similar to following messages will be reported in upgrade-coordinator.log

2024-10-08T15:30:24.237Z  INFO http-nio-127.0.0.1-7442-exec-2 UpgradeQueryServiceImpl 1780227 SYSTEM [nsx@6876 comp="nsx-manager" level="INFO" subcomp="upgrade-coordinator"] Returning upgrade status summary for EDGE details as Pre-upgrade checks failed for EDGE: Failed to execute Check for NSX Application Platform version for upgrade. [UC] Error in rest call. url= /napp/api/v1/platform/monitor/platform/status , method= GET , response= no healthy upstream , error= SERVICE_UNAVAILABLE:no healthy upstream ..

 

Within NSX T UI the option "Start Upgrade" can not be selected

 In the event when NAPP environment is not healthy, NSX upgrade will not proceed and the upgrade will fail. 

 

Resolution

After fixing NAPP issues, proceed to NSX T upgrade.