The directory /var/lib/vmware-umds is not compatible with this version of the product

Products

• VMware vCenter Server

Issue/Introduction

When installing an upgraded version of UMDS on RHEL after uninstalling a previous version, the configuration for the default patch store fails

Environment

vSphere 8.x

UMDS 8.x

Cause

When running vmware-umds -D, the following error is received:

####:##:##T##:##:##.035z error vmware-downloadService[135152] [Originator@6876 sub=Default] [updateDownloader 70] Error with the configured patch store /var/lib/vmware-umds. The directory /var/lib/vmware-umds is not compatible with this version of the product.
Error with the configured patch store /var/lib/vmware-umds. The directory /var/lib/vmware-umds is not compatible with this version of the product.

This is due to an issue with the pre-existing /var/lib/vmware-umds from a previous installation of UMDS. 

Resolution

Using the appropriate OS vendor documentation, recreate the /var/lib/vmware-umds folder within the target OS

Additional Information

Refer : https://techdocs.broadcom.com/us/en/vmware-cis/vsphere/vsphere/8-0/managing-host-and-cluster-lifecycle-8-0/working-with-vsphere-lifecycle-manager-depots/installing-setting-up-and-using-update-manager-download-service/setting-up-and-using-umds.html