Setting TLS on Internet Gateway

Products

• Client Management Suite
• IT Management Suite

Issue/Introduction

Security is making us remove TLS 1.0 and 1.1 from TLS Settings.  How do we make that change on the Internet Gateway for Cloud Enabled Management?

Environment

IT Management Suite 8.x

SMP Internet Gateway

Resolution

All TLS settings are configured in the Operating System.  We would recommend setting TLS to be what your organization approves.  TLS 1.2 is the standard right now, with TLS 1.3 just being released with 2022 servers.  You can search the interwebs on how to make the registry changes manually, OR you can use a free tool like IISCrypto to set the Reg Keys for you.  https://nartac.com/Products/IISCrypto

For best results, click 'Best Practices' in IISCrypto, then remove any TLS settings not allowed by your organization. Save and reboot the system for settings to take effect.