When accessing the Aria Operations plugin as a vCD tenant, a "user session expired" error is observed.

Products

• VMware Aria Suite

Issue/Introduction

The chargeback plugin for vCD in Aria Operations is registered with the vCD endpoint. After publishing Aria Operations access for a tenant, an error is experienced by the tenant.

• User session expired

 

Environment

Aria Operations 8.16.x

Aria Operations 8.17.x

Aria Operations 8.18.x

NSX Advanced Load Balancer

Cause

The request from the vCD endpoint is reaching Aria Operations, however the request did not have the required cookie.

Resolution

Workaround;

Change the system access address in the Aria Operations Global settings from the load balancer to the Aria Ops IP.