How to share the clipboard during a Zoom meeting
Article ID: 378949
Updated On:
Products
Issue/Introduction
During a troubleshooting session it may become necessary to temporarily allow Clipboard Sharing for a Technical Support Engineer (TSE) to access the clipboard contents of the remote controlled system.
This is particularly helpful for copying logging, error messages, and debugging information from an SSH terminal or a UI or pasting long scripted commands to run on the SSH terminal.
This article outlines how to enable clipboard sharing for a Zoom session when using the Zoom Desktop Application.
Resolution
How to enable clipboard sharing
- On the floating Zoom meeting controls click the option "More".
- You will be presented with a list. Click the option "Remote Control" at the end of the list:
- Then finally select "Share clipboard" to enable the support engineer to perform copy/paste over the Zoom session.
Notes:
If you stop sharing your screen and then start again, it will be necessary to reconfigure sharing.
If you're using a jump box, another words remoted into another desktop session, then sharing the clipboard won't allow copy/paste unless the Zoom session is open in the jump box.
Additional Information
Zoom is a product of Zoom Video Communications, Inc., and VMware by Broadcom Support provides this information as a guide only and was not written or endorsed by Zoom Video Communications, Inc.
The above steps are only possible when using the Zoom Desktop Application, not when joining Zoom through the Web Browser.
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