During database maintenance GetDatabaseFreeSpace error or timeout in the data_engine log

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

During database maintenance GetDatabaseFreeSpace error or timeout in the data_engine log.

from log:-

 de: [Monitor] GetDatabaseFreeSpace - 1 errors

Environment

UIM 23.4 CU2

Cause

If the size of the database is larger and system resources are busy with other transaciton processing in the database then only we will get GetDatabaseFreeSpace error timeout. 

Resolution

Follow the below Step:-

== Deactivate the Data_engine probe

== Open the Data_engine .cfg and set the below parameter

     monitor_interval= 21600

== Save the file and Activate the Data_engine probe