External Backup to Azure blob storege fail's on NSX-T and SDDC
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External Backup to Azure blob storege fail's on NSX-T and SDDC

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Article ID: 378918

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Updated On:

Products

VMware NSX VMware SDDC Manager

Issue/Introduction

When attempting to do a backup to an Azure blob storage,  a backup trigger either from SDDC or NSX-T will Fail with a similar error

 

Log's

syslog 

 

2024-09-25T17:24:44.275Z  NSX 77139 SYSTEM [nsx@6876 audit="true" comp="nsx-manager" level="INFO" subcomp="manager"] UserName:'....................' ModuleName:'backup-restore' Operation:'PUT@/api/v1/cluster/backups/config' Operation status: 'failure' Error: Authentication failed on fileserver

 

NSXapi.log 

 

2024-09-25T17:24:44.274Z ERROR http-nio-127.0.0.1-7440-exec-1 NapiBackupGenerationServiceImpl 77139 SYSTEM [nsx@6876 comp="nsx-manager" errorCode="MP29256" level="ERROR" reqId="................................" subcomp="manager" username="..........."]

org.springframework.web.client.HttpClientErrorException$Unauthorized: 401 Unauthorized: [no body]

Environment

NSX-t 

SDDC

Cause

Don't have enough permission from the Azure Blob Storage to be able to create the backups 

Resolution


Login into the Azure blob and look at the permission under Edit local user  and confirm that we have all the permission selected  here is a sample on how it should looked: