Deploying VMware Aria Operations for Networks via VMware Aria Suite Lifecycle fails with Error Code: LCMVRNICONFIG90107

Products

• VMware Aria Suite

Issue/Introduction

Users may encounter deployment failures when trying to deploy VMware Aria Operations for Networks via VMware Aria Suite Lifecycle. Specifically, the process may halt at stage 3, resulting in the error code LCMVRNICONFIG90107.

This error typically indicates a platform status check failure due to issues with NTP synchronization, leading to an IOException.

ERROR vrlcm[10536] [pool-3-thread-17] [c.v.v.l.p.c.v.t.p.VrniPostInstallCheckTask] -- Post Install Check VMware Aria Operations for Networks Platform failed with IOException :java.io.IOException: java.net.ConnectException: Connection refused (Connection refused)

Environment

 

• VMware Aria Operations for Networks 6.x

• VMware Aria Suite Lifecycle 8.x

 

Cause

The primary cause of the failure is related to NTP configuration settings.

The inability to synchronize time is critical as VMware Aria Operations for Networks relies on accurate time settings to function correctly, resulting in the platform status check failure.

Resolution

To resolve the deployment failure, follow these steps:

1. Log In to VMware Aria Operations for Networks Console: Use the default credentials (Username: consoleuser, Password: console).

2. Run Setup Command:

Execute the setup command to modify network configurations. Ensure that all required properties and NTP server configurations are accurately set.

Note that the NTP server configuration often fails, leading to the LCMVRNICONFIG90107 error. To manually set the NTP server and synchronize, use the following command:  

ntp set --ip-fqdn "ntp_server_fqdn"

Replace "ntp_server_fqdn" with the appropriate FQDN or IP address of your NTP server.

3.Password Management:

Change the passwords for the consoleuser and support accounts during the setup.

After completing the setup, revert these passwords back to their default values using commands :

modify-password system --user consoleuser
modify-password system --user support

4.Verify Services: Check that all services are operational by running the command:

show-service-status

5.Retry Deployment:

Log out from the VMware Aria Operations for Networks console.

Go to the request page in LCM, locate the failed request, and click on "Retry" and then "Submit."