Permission error while Extending the Network Through HCX

Products

• VMware HCX

Issue/Introduction

• Network extension workflow fails at 36% with error:

Interconnect Service Workflow GenerateAndPostConfig failed. Error: Interconnect Service Workflow ApplianceConfigCallbackJob failed. Error: com.vmware.vchs.hybridity.adapters.vsphere.vim.SOAPFaultException: Failed to run SOAP request ReconfigureDVPort_Task Permission to perform this operation was denied.

• In vCenter you can see the following error under the Distributed Switch Events:

Environment

HCX

 

Cause

Service account configured in HCX Appliance Management UI to connect to vCenter does not have the required permissions to make changes at DVS level.

Resolution

Review service account requirements and assign the correct roles to the service account: 

HCX Manager User Account and Role Requirements