Job Error 'General error... 'libcpprnt/src/Channel.cpp#sys::Channel::write:72''
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Job Error 'General error... 'libcpprnt/src/Channel.cpp#sys::Channel::write:72''

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Article ID: 378835

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation Automic SaaS

Issue/Introduction

Windows or UNIX Java OS agent jobs on 21.0.10 (or above) or 24.X fails with an error message:

Error 'General error occurred in function 'libcpprnt/src/Channel.cpp#sys::Channel::write:72'', reason: 10057 - A request to send or receive data was disallowed because the socket is not connected and (when sending on a datagram socket using a sendto call) no address was supplied. >libcpprnt/src/Channel.cpp#sys::Channel::write:72<
ATTENTION - UC4:JOBMESSENGER failed
JOB ended with RETCODE 0
JOBMSG ended with RETCODE 1
JOB will abort with RETCODE from JOBMSG step

This can happen when using the "LOCAL" parameter while running the messenger manually as well.

Environment

Release 21.0.10 or above and 24.x

Component: Java OS Agent jobs

Cause

Defect

Resolution

Workaround:

- set the bindaddr= parameter to the ip address and start the agent.

- Create a simple 'dir' job - the job will fail

- Now comment out ;bindaddr= parameter - the job works

Fix versions:

Component(s): Java OS Agent Windows and UNIX

Fixed in:

21.0.12 HF2
21.0.13 - planned release by February of 2025
24.2.0 HF1
24.3.0