Troubleshooting NSX Application Platform Napp Status Degraded Alarm

Products

• VMware vDefend Firewall
• VMware vDefend Firewall with Advanced Threat Prevention

Issue/Introduction

NSX Application Platform Napp Status Degraded alarm is open

Environment

All Napp Versions

Resolution

This alarm is a general health alarm. It will be raised with other NSX Application Platform Service and Node alarms together. Please check other open NSX Application Platform alarms for details.

 

Run the below API to get NAPP feature health details (Use any API client like Postman etc) :

GET https://<nsx>/napp/api/v1/platform/monitor/feature/health  

 

You can also use the below curl command to obtain the details of the NAPP health (execute it from NSX manager under root mode ) :

curl -k -u -X GET -u admin https://nsxmanager.eng.vmware.com/napp/api/v1/platform/monitor/feature/health >> /tmp/napp01.txt 

In above command , we are redirecting the output to a file called "napp01.txt" under /tmp in NSX Manager

 

Provide the output to support team for further diagnostics.