Login to Aria Operations for Networks using VIDM/ WS1A is not working for versions before v6.14
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Login to Aria Operations for Networks using VIDM/ WS1A is not working for versions before v6.14

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Article ID: 378673

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Updated On:

Products

VMware Aria Operations for Networks

Issue/Introduction

Unable to login to the Aria Operations for Networks using VIDM for versions before v6.14

The integration is done successfully but whenever we try to login to Aria Operations for Networks using VIDM, it redirects to VIDM and then redirects back to Aria Operations for Networks authentication page.

Environment

VMware vRealize Network Insight 6.x
Aria Operations for Networks 6.10
Aria Operations for Networks 6.11
Aria Operations for Networks 6.12
Aria Operations for Networks 6.13

Cause

This is a known issue impacting Aria Operations for Networks where the UI is making backend calls to fetch users/groups to populate selections and then erroneously treats a user as a group or vice-versa.

Resolution

Workaround

  1. Log in to Aria Operations for Networks GUI as the admin@local user. (Switch your authentication to local instead of vIDM)
  2. Go to Settings > Identity and Access Management > User Management > vIDM Users
  3. Click on Add a new user
  4. When adding a user, set the default role and submit rapidly.

You must act quickly in this UI when making selections is to avoid the bug to kicking in. 



Resolution
Issue is fixed in v6.14.

Additional Information

If you are contacting Broadcom support about this issue, please provide the following:

  • Aria Operations for Networks

     Platform logs
  • Check for the thread with the domain or user name failing on the restapilogs.

  • example 1: less restapilayer.STDOUT-2024-09-* | grep -i "string"

    2024-09-19T12:40:09.955Z WARN resources.auth.AuthFailureCounter dw-19652 - POST /auth/vidm/login isLocked:71 Failed to get auth failure info
    java.util.concurrent.CompletionException: java.lang.RuntimeException: Failed to get auth failure info for <string> at com.vnera.storage.config.fdb.stores.FdbAuthStore.lambda_getAuthFailure_102(FdbAuthStore.java:922) [storage-config-0.001-SNAPSHOT.jar:]

    example 2: less restapilayer.STDOUT-2024-09-17-11.42.54.log.error | grep -i "auth"

    2024-09-19T12:37:35.361Z INFO vnera.restapilayer.AuthResource dw-19890 - POST /auth/vidm/login loginVidmUser:1397 Login vidm : username=<string>
    2024-09-19T12:37:35.363Z WARN resources.auth.AuthFailureCounter dw-19890 - POST /auth/vidm/login isLocked:71 Failed to get auth failure info

    java.util.concurrent.CompletionException: java.lang.RuntimeException: Failed to get auth failure info for <string>
            at com.vnera.storage.config.fdb.stores.FdbAuthStore.lambda_getAuthFailure_102(FdbAuthStore.java:922) _[storage-config-0.001-SNAPSHOT.jar:_]