DSM vCenter Plugin fails to upgrade.
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DSM vCenter Plugin fails to upgrade.

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Article ID: 378660

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Updated On:

Products

VMware Data Services Manager

Issue/Introduction

During upgrade the VC Plugin update fails as shown here:

In the provider.log  the user sees the following message at the time:

ERROR [ugin-executor-1] .v.t.s.p.u.PluginUpdateService - EvaluateAndUpdatePlugin failed
com.vmware.tdm.sp.common.exception.TdmException: PluginUpdate failed. Cause: vCenter Host: XXXX
[...]
Exception in thread "main" java.lang.RuntimeException: [ERROR] An error occurred while executing the following action: 'updatePlugin'
Error while connecting to vCenter Server SDK <https://<yourvCenter>/sdk>. 
This is because your vCenter Server has no valid certificate from a trusted authority. 

Environment

VCF and Data Services Manager ( DSM )

Cause

This may occur after VC certificate changes.

Resolution

To fix this issue the user can manually update the thumbprint in the DSM GUI following these steps:

1. Login to DSM UI with a user who has the DSM_ADMIN role . Navigate to settings tab. Edit the target vCenter and update the thumbprint with current thumbprint of the vc and save 
2. Logout from the VC and log in to the VC should attempt to update the plugin.