Switches on DA showing as router on NetOps Portal

Products

• DX NetOps

Issue/Introduction

have an issue with the device context assigned to two different new models of devices:

1. Arista Switch, DCS-7280SR-48C6, sysOID 1.3.6.1.4.1.30065.1.3011.7280.3735.48.2878.6

2. Cisco WLC, 9800 Wireless Controller, sysOID 1.3.6.1.4.1.9.1.2530

I've added the Arista switch and Cisco WLC sysOIDs to the DeviceTypes.xml file in the Switches and WirelessControllers  sections respectiviely. The Switches section has sysServicesOverride set to 'true' and the WirelessController section has sysServicesOverride set to 'false'. 

Cause

• Symptom: Device type changes in the data aggregator are not always reflected in NetOps Portal; DE508178, fixed in 23.3.5

Resolution

• Upgrade to 23.3.5 or higher

Additional Information

• Resolution: With this fix, device type changes in the data aggregator are now synchronized and reflected in NetOps Portal.(23.3.5, DE508178, 32759736)