Logout URL is not working

Products

• Clarity PPM On Premise

Issue/Introduction

Scenario under consideration:

• SSO is implemented
• Logout URL is defined in CSA / NSA
• The Logout URL is a custom web page that is located within the Clarity App Tomcat
• For example, if Clarity web app is accessible at https://my_server:8080/niku, then the logout URL is https://my_server:8080/logout_page.html
• This works in an old version of Clarity, but not in 16.2.1
• In 16.2.1, accessing the logout page results in unauthenticated HTTP response.

Environment

• Version: 16.2.1

Resolution

• Use a vanilla Tomcat to host the custom web page
• So, if the vanilla Tomcat uses port 8081, then the URL would be of the form, https://my_server:8081/logout_app/logout_url.html.