Clarity to Jira Interface not working
book
Article ID: 378555
calendar_today
Updated On:
Products
Clarity PPM On Premise
Clarity PPM SaaS
Issue/Introduction
Scenario under consideration:
- A Gel Script is used to call Jira REST API endpoints
- When this script is executed via a Process, in a system that has a single application server, the Jira endpoints are available
- When the same script is executed, in a system that has multiple application servers, and where a proxy has to be used, it does not work
- An error is not evident
Resolution
- Import Jira SSL certificate into Java cacerts of the application servers where the Gel Script is being executed.
Feedback
thumb_up
Yes
thumb_down
No