SEPM stops working after an attempt to upgrade to RU8
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SEPM stops working after an attempt to upgrade to RU8

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Article ID: 378536

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Updated On:

Products

Endpoint Protection

Issue/Introduction

During the upgrade of SEPM towards Ru8 following error is seen:

After canceled installation and MSCW run, below error is seen:

Environment

SEPM prior Ru8 is upgraded towards Ru8 version.

Resolution

  • Remove new installation.
  • Install source version
  • restore backup on source version
  • change db password on source version to be compliant with conditions mention in second error screen
  • proceed with upgrade towards Ru8