Another IIS site gets created post upgradation of SEE server.

Products

• Endpoint Encryption
• Desktop Email Encryption
• Drive Encryption
• Encryption Management Server
• File Share Encryption
• Gateway Email Encryption
• PGP Encryption Suite
• PGP Command Line
• PGP Key Management Server
• PGP Key Mgmt Client Access and CLI API
• PGP SDK

Issue/Introduction

Upgrading the SEE server results into creation of another IIS Site which is appended by numbers  and this services are turned off.

Environment

SEE 11.4 MPx, SEE12.0 , SEE 12.0.1

Resolution

Once you upgrade the SEE server, its a normal behavior for another site to get added for the newer version and the older version gets appended by numbers where its services are turned off.

Example: Symantec Endpoint Encryption Services_XXXXXXXXXXX.

Additional Information

After upgrading the SEE server then it creates a stale/old entry in the IIS site which is appended by numbers and this stale entry can be deleted safely.

Recommended best practice: Take a VMsnapshot backup and database backup for any disaster recovery.