SiteMInder agent starts and web instance keeps on restarting
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SiteMInder agent starts and web instance keeps on restarting

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Article ID: 378490

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Updated On:

Products

CA Single Sign On Agents (SiteMinder) CA Single Sign On Federation (SiteMinder) CA Single Sign On Secure Proxy Server (SiteMinder) CA Single Sign On SOA Security Manager (SiteMinder) SITEMINDER

Issue/Introduction

Application running on RHEL8.9 in EC2 getting an error while SiteMInder agent starts and web instance keeps on restarting.

Environment

Siteminder: 12.8.x

Cause

Error:

[Wed Aug 14 10:05:45.765023 2024] [core:notice] [pid 234974:tid 139904773037504] AH00052: child pid 994564 exit signal Aborted (6)
terminate called after throwing an instance of 'std::logic_error'

Resolution

Upgrading to the latest WebAgent Version 12.52 SP1 CR11 fixed the issue.