SSM not taking actions even if resource has MODE=ACTIVE
Article ID: 378395
Updated On:
Products
OPS/MVS Event Management & Automation
Issue/Introduction
SSM is not responding to DOWN_UP nor UP_DOWN situations even when the MODE of the resources are ACTIVE.
Environment
OPS/MVS
Resolution
STATEMAN itself was set to PASSIVE. To change the STATEMAN mode to ACTIVE visit the panel 4.11.1:
SSM Control--------------- XXXX -- O P S V I E W -------------- Sub Row 1 of 1
Date/Time: 2024/09/27 08:05 Wait ===> 10
System ===> *
Parameters: Stateman ===> PASSIVE (Active/Passive/Inactive/Noprereq)
Statetbl ===> SSM_MANAGED_TBLS
Version ===> 3
State Names
Cmd Managed Table Mode Action Table Up Down Unknown
--- ------------------ ---- ------------------ -------- -------- --------
ADD A UP DOWN UNKNOWN
STCTBL A STCTBL_ACT UP DOWN UNKNOWN
******************************* Bottom of data *******************************
SSM Control--------------- XXXX -- O P S V I E W -------------- Sub Row 1 of 1
Date/Time: 2024/09/27 08:18 Wait ===> 10
System ===> *
Parameters: Stateman ===> ACTIVE (Active/Passive/Inactive/Noprereq)
Statetbl ===> SSM_MANAGED_TBLS
Version ===> 3
State Names
Cmd Managed Table Mode Action Table Up Down Unknown
--- ------------------ ---- ------------------ -------- -------- --------
ADD A UP DOWN UNKNOWN
STCTBL A STCTBL_ACT UP DOWN UNKNOWN
******************************* Bottom of data *******************************
Changing the MODE to ACTIVE will trigger the SSMBEGIN rule and its WTOR:
xxx SSMBEGIN Enter desired Stateman startup option (1-5) and/or mode (A/P/I):
In this case, as it is not an IPL situation, the WTOR should be replied with "4A":
4 - set the DESIRED_STATE of the resources based on the value of the CHECKPOINT_STATE column
A - set STATEMAN mode to ACTIVE
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