"Failed to identify if environment name is unique" error creating ZTNA tenant within CMP

Products

• Symantec ZTNA

Issue/Introduction

ZTNA admin creating new ZTNA tenant (NPS license) within CMP.

When selecting same environment as Network Protection, and entering the tenant name, the admin gets "Failed to identify if environment name is unique." error as shown below:

Environment

CMP.

ZTNA configuration.

Cause

Restrictions on tenant names.

Resolution

Make sure that the tenant names does not include any of the following strings:

symc
demo
ztna
poc