Aria Operations does not calculate pricing for vCenter VMs.

Products

• VMware Aria Suite

Issue/Introduction

• Costs calculations work as expected.
• Pricing policies have been applied.
• Based on rate pricing seems to work as expected but Based on cost does not work as expected.

Environment

Aria Operations 8.18

Cause

1. Basic Charges in the VC Pricing section of the relevant policies are set with a factor of 0.
2. Pricing engine is not getting cost related metrics. This can sometimes happen when cost engine is running at the same time as the pricing engine.

 

 

 

Resolution

Ensure Basic Charges in the VC Pricing section of the relevant policies are NOT set with a factor of 0. (A commonly used factor is 1.1 )

 

Change the cost calculation time to either 18:00 or 0:00 (by default it is at 21:00).