Error When Adding License to NSX
Article ID: 378368
Updated On:
Products
Issue/Introduction
When attempting to add a license through NSX UI (System > Licenses > Add License), you may encounter the below error if you enter an add-on license without the necessary base SKU.
"Invalid key ended with xxxx ,Error code 3020 "
Environment
VMware NSX 4.2
Cause
You will get an error message if you enter an add-on license without the required base SKU.
You must have a base license and then you can add an Add-on license on top of the base license.
To successfully add an add-on license, ensure that you have already activated the required base license.
Once the base license is in place, you can proceed to add the add-on license.
Resolution
To add an add-on license with the required base SKU in VMware NSX, follow these steps:
- Log in to NSX Manager with admin privileges.
- Navigate to System > Licenses. Click on Add License.
- Enter the license key. with the required base SKU.
- Assign the license to the appropriate NSX Manager.
Ensure that the base SKU is correctly entered before adding the add-on license. This process ensures that all necessary features are enabled and properly licensed.
Additional Information
Please refer to the guide below for more details.
Add a License Key and Generate a License Usage Report (vmware.com)
VMware NSX 4.1.2.3 and later supports the new Solution License for VMware Cloud Foundation (vSphere 8.0 Enterprise Plus for VCF or vSphere 8.0 Enterprise Plus for VCF Edge).
All the older license types and license-related functionalities are also valid and supported. For more information, see License Types.
About NSX Licenses (vmware.com)
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