Powering off the vIDM node from LCM Fails with error 'LCMVIDM74071'
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Powering off the vIDM node from LCM Fails with error 'LCMVIDM74071'

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Article ID: 378365

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

  • While powering off the standalone vIDM node from the LCM, We noticed the below error.

Environment

VMware Identity Manager (vIDM) 3.3.7

Cause

  • The LCM attempts to create the file "LCM_DISABLE_AUTO_RECOVERY" in the '/usr/local/etc/' directory, It marks the 'shutdown request' as failed  because the 'etc' directory was missing.

Resolution

  • Log in to the Identity Manager using root credentials.
  • Navigate to the '/usr/local' directory
    cd /usr/local
  • Run the list command to confirm that the 'etc' directory is not present.
  • Create the 'etc' directory by running the following command: 'mkdir etc'
  • Retry the failed shutdown request.
  • The file "LCM_DISABLE_AUTO_RECOVERY" should now be created under the '/usr/local/etc' directory.
  • The vIDM node should shutdown shortly after.