Add to Favorites error "Object could not be added to Favorites"

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• Automic SaaS

Issue/Introduction

Users are unable to add jobs/objects to favorite folders in AWI. Below is the error displayed on the AWI.

Error: "Object could not be added to Favorites"

The below error message will be displayed in the messages window when SECURITY_AUDIT_FAILURE is on in the UC_CLIENT_SETTINGS:

9/30/2024 10:18:21 AM        U00004519 Access violation details: Used filter: 'JOBS' .
9/30/2024 10:18:21 AM        U00004506 Access violation: User: 'USERNAME/DEPT' Object: 'OBJECT_BEING_ADDED_TO_FAVORITES' Access: 'U00909800 R' Reason: No right found in authorization group '0'.

Environment

Automation Engine 21.0.x and higher

Cause

Configuration

Resolution

Users can add objects/jobs to favorite folders only when the user has READ access to all of the objects/jobs which they(users) want added to  favorites