Getting 500 error for IHS webserver agent

Products

• CA Single Sign On Agents (SiteMinder)
• SITEMINDER

Issue/Introduction

IHS is giving 500 error when redirecting to login.fcc page  with error message in Apache error.log

error log:

[Tue Aug 20 20:00:12 2024] [crit] [client 169.177.139.35:57892] configuration error:  couldn't perform authentication. AuthType not set!: /siteminderagent/forms/login.fcc
[Tue Aug 20 20:00:43 2024] [crit] [client 169.177.139.33:64233] configuration error:  couldn't perform authentication. AuthType not set!: /siteminderagent/forms/login.fcc

Environment

Web Agent: 12.52 SP1 CR11
Web Server: IHS 8.5.x with Apache 2.2

Resolution

Below line in my httpd.conf 

 <Directory />
    Options FollowSymLinks
    AllowOverride All
    Require all granted
 </Directory>
 
Remove the line "Require all granted" as it is feature only supports in Apache 2.4

Instead configure something like below for Apache 2.3

 <Directory />
    Options FollowSymLinks
    AllowOverride All
    Allow from all
 </Directory>