Error Code: LCMUPGRADEVSSC10104 Raas upgrade for VMware Aria Automation Config failed

Products

• VMware Aria Suite

Issue/Introduction

vRLCM Raas upgrade Failed with info as below:

Error Code: LCMUPGRADEVSSC10104 

Raas upgrade for VMware Aria Automation Config failed. Check VMware Aria Suite Lifecycle logs for more information.

 

The LCM task failed and here is what you can find in the RAAS loogs or RAAS service status (system status raas)

Sep 24 09:22:29 raas-node-fqdn raas[4740]: [4740] WARNING: file already exists but should not: /var/lib/raas/unpack/_MEIYRpgAE/zmq/backend/cython/message.cpython-39-x86_64-linux-gnu.so
Sep 24 09:22:29 raas-node-fqdn raas[4740]: [4740] WARNING: file already exists but should not: /var/lib/raas/unpack/_MEIYRpgAE/zmq/backend/cython/socket.cpython-39-x86_64-linux-gnu.so
Sep 24 09:22:29 raas-node-fqdn raas[4740]: [4740] WARNING: file already exists but should not: /var/lib/raas/unpack/_MEIYRpgAE/zmq/backend/cython/utils.cpython-39-x86_64-linux-gnu.so
Sep 24 09:22:29 raas-node-fqdn raas[4740]: [4740] WARNING: file already exists but should not: /var/lib/raas/unpack/_MEIYRpgAE/zmq/devices/monitoredqueue.cpython-39-x86_64-linux-gnu.so
Sep 24 09:22:30 raas-node-fqdn raas[4740]: cryptography/hazmat/bindings/openssl/binding.py:173: CryptographyDeprecationWarning: OpenSSL version 1.0.2 is no longer supported by the OpenSSL >
Sep 24 09:22:30 raas-node-fqdn raas[4740]:   warnings.warn(
Sep 24 09:22:33 raas-node-fqdn raas[4740]: 2024-09-24 09:22:33 UTC,656 [org_id:None][var.lib.raas.unpack._MEIYRpgAE.raas.mods.db.init                  ][CRITICAL:216 ][MainProcess:4742] Bi>
Sep 24 09:22:33 raas-node-fqdn raas[4740]: Bigret "sql" failed to load. RaaS cannot continue: RaaS cannot continue: host is required for the database driver.. Did you put PostgreSQL creden>
Sep 24 09:22:35 raas-node-fqdn systemd[1]: raas.service: Main process exited, code=exited, status=1/FAILURE
Sep 24 09:22:35 raas-node-fqdn systemd[1]: raas.service: Failed with result 'exit-code'.

Environment

RAAS Appliance, Aria Config Appliance

Cause

It is happening during the upgrade, the info about DB connection is lost by raas config file.

Example config file: /etc/raas/raas

sql:
  dialect: postgresql
  driver: psycopg2
  host:
  port:
  pool_size: 10
  pool_timeout: 10
  pool_recycle: 3600
  chunksize_yield_per_small_table: 1000
  chunksize_yield_per_big_table: 5000
  ssl: false
  ssl_opts: {}

Resolution

To resolve this issue, please follow steps from below:

1. Update the DB missing info parameters,

2. Or revert to pre-upgrade snapshot, then make a backup of entire raas config directory by:

1. mkdir /root/raas-backup
2. cp -rp /etc/raas /root/raas-backup
3. Then try to upgrade Raas again and when it fails, compare the old config from /etc/raas /root/raas-backup/ and new one /etc/raas/raas and add missing DB connection info

     like:

    sql:
      dialect: postgresql
      driver: psycopg2
      host: localhost
      port: 5432

     d. Then upgrade Raas database manually and start the raas service

     e. Upgrade raas database:

        su - raas -c "raas upgrade"

     f. Start the RAAS service

       systemctl start raas

When you complete those steps RAAS will start properly and you need run LCM inventory sync for RAAS information, then proceed with the post upgrade steps, like install SSEAPE plugin on salt-masters and update RAAS config with the new features.