Converge VCSA from external PSC to embedded fails because VCSA was deployed with IP instead of FQDN
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Converge VCSA from external PSC to embedded fails because VCSA was deployed with IP instead of FQDN

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Article ID: 378244

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • Converge VCSA from external PSC to embedded fails
  • VCSA was deployed with IP instead of FQDN
  • following logs are seen:

 

/var/log/vmware/converge/converge.log:

2024-07-23T00:50:29.947Z ERROR converge Failed to run white listed firstboot scripts. Error: {
    "problemId": null,
    "componentKey": null,
    "detail": [
        {
            "args": [
                "Command: ['run-firstboot-scripts', '--action', 'firstboot', '--subaction', 'firstboot', '--fbWhiteList', 'vm
identity-firstboot']\nStderr: "
            ],
            "translatable": "An error occurred while invoking external command : '%(0)s'",
            "localized": "An error occurred while invoking external command : 'Command: ['run-firstboot-scripts', '--action', 'firstboot', '--subaction', 'firstboot', '--fbWhiteList', 'vmidentity-firstboot']\nStderr: '",
            "id": "install.ciscommon.command.errinvoke"
        }
    ],
    "resolution": null
}

/var/log/firstboot/vmafd-firstboot.py_***_stdout.log:

2024-07-23T00:42:39.339Z  Running command: ['/opt/likewise/bin/lwregshell', 'set_value', '[HKEY_THIS_MACHINE\\Services\\vmca]', 'Autostart', '1']
2024-07-23T00:42:39.363Z  Running command: ['/opt/likewise/bin/lwsm', 'refresh']
2024-07-23T00:42:39.398Z  Post-init Done VMCA
2024-07-23T00:42:39.412Z  Getting value for install-parameter: system.hostname
2024-07-23T00:42:41.423Z  Getting value for install-parameter: deployment.node.type
2024-07-23T00:42:41.424Z  Running command: ['/opt/likewise/bin/lwregshell', 'list_values', '[HKEY_THIS_MACHINE\\Services\\vmafd\\Parameters]']
2024-07-23T00:42:41.442Z  Running command: ['/opt/likewise/bin/lwregshell', 'list_values', '[HKEY_THIS_MACHINE\\Services\\vmafd\\Parameters\\Domains\\XXXX-XXXX-XXXX-XXXX-XXXX]']
2024-07-23T00:42:41.451Z  Affinitized DC value set to 10.30.X.X
2024-07-23T00:42:41.451Z  VMAFD Boot Succeeded

Environment

VMware vCenter Server 6.x with external PSC

Cause

  • This issue is expected as the firstboot script looks for a Fully Qualified Domain Name inside the vmafd parameters and install-defaults

 

Resolution

  • Follow the process to rename the VCSA as per documentation inside 'Additional Information'
  • Open a support request with VMware Support if the resolution does not fix your issue

OR

  • Deploy a new appliance with embedded PSC

Additional Information

  • Converge process can be see here
  • Process to rename the VCSA when it was deployed with IP instead of FQDN can be see here