Enabling iCloud Monitoring on macOS for DLP 16.0 RU2

Products

• Data Loss Prevention Network Monitor and Prevent for Email

Issue/Introduction

iCloud Monitoring on macOS for DLP 16.0 RU2 is not enabled. By default the application is added in Global Application Monitoring, however it doesn't monitor.

Environment

DLP 16.0 RU2

Cause

‘fileproviderd’ application is already added in AFAC, however the checkbox for enabling monitoring is not enabled

Resolution

To monitor iCloud you need to enable the checkbox manually for ‘fileproviderd’ application in Enforce console under System > Agents > Global Application Monitoring > Search and edit iCloud(Mac) and select the required checkbox as shown below.