Customer upgraded the environment to 9.1 from 8.2.1 Advanced Authentication and observing the below error messages in the arcotriskfort.log file
Wed Sep 11 03:44:34.647 2024 INFO: pid 7424 tid 7999: 2: 15:1457124: ArDBM::Execution with error (not ICV) for Query[ArRFUserContextQuery_UpdateUserContextDetails]
Wed Sep 11 03:44:34.647 2024 INFO: pid 7424 tid 7999: 2: 15:1457124: Dbm::SQL State:07001, Native Code: 7F5D00000000, ODBC code: [CA AA][ODBC Oracle Wire Protocol driver]Value has not been specified for parameter 5.SQL State:07001, Native Code: 7F5D00000000, ODBC code: [CA AA][ODBC Oracle Wire Protocol driver]Value has not been specified for parameter 6.
Risk Authentication
Version: 9.1
OS : Linux
The issue is identified as a BUG in the product and a fix is already available. Fix is available as a hotfix on top of 9.1SP1 and also ported to later Service Packs available. It is recommended to upgrade the environment to 9.1SP3 and later to address this issue.