NSX upgrade via SDDC manager completes on the NSX-T, but shows failed in the SDDC manager.

Products

• VMware SDDC Manager
• VMware Cloud Foundation 5.x

Issue/Introduction

• NSX is being upgraded through SDDC manager, and shows failed.
• If you re-try the upgrade from the SDDC manager you see a message similar to the following:
  
  

  Description	Upgrade - NSX_T_UC nsxt.example.com:UpgradeCoordinator
  Progress Messages	com.vmware.vcf.error.runtime.nsxt.already.upgraded
  Error	Message: com.vmware.vcf.error.runtime.nsxt.already.upgraded Remediation Message: NSX cluster is already upgraded. Download a new bundle (if available). Retry the upgrade, once available. Reference Token: KA3RC4

• If logged into the NSX Manager UI, you can see the upgrade has completed successfully on the System > Lifecycle Management > Upgrade page
  
  

Environment

VMware Cloud Foundation 5.x
VMware NSX 4.x

Cause

SDDC manager fails to update the NSX version in the Database, making the upgrade not completed. When re-trying it validates that the NSX packages are already installed.

Resolution

This may require additional SDDC Manager Database edits. Please open a ticket with Broadcom Support for assistance. 

Additional Information

A similar issue is observed in VCF 5.2 wherein the NSX upgrade via SDDC manager completes in NSX, but shows failed in the SDDC manager.

When the upgrade is retried, it fails with com.vmware.vcf.error.runtime.nsxt.already.upgraded.

Upgrade - NSX_T_UC :UpgradeCoordinator
Failed
Beginning of Expandable row content Screen reader table commands may not work for viewing expanded content, please use your screen reader's browse mode to read the content exposed by this button
Description    Upgrade - NSX_T_UC example.com:UpgradeCoordinator
Progress Messages    com.vmware.vcf.error.runtime.nsxt.already.upgraded.

See NSX-T Upgrade from SDDC manager fails at NSX_UPGRADE_STAGE_CLUSTER_PRECHECK for information on resolving this issue.