MIP label fails to apply

Products

• CASB Securlet SAAS
• CASB Advanced Threat Protection
• CASB Audit
• CASB Gateway
• CASB Gateway Advanced
• CASB Security Advanced
• CASB Security Advanced IAAS
• CASB Security Premium
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Securlet IAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

Label is not written to file properties.

CASB securlet activity reports: Failed to tag file

Enforce Incident: REST Action Failed

Resolution

Verify the response rule is formatted according to the documentation.

{"labelName":"confidential", "justificationText":"The document contains confidential information."}

Paste the sample text into notepad, modify the values and then paste the new content into the response rule.

Notepad will clear invalid Ascii Characters and can reduce typo's.

Additional testing: Creating a new label in Azure and verify the label sync's to enforce.