When navigating to Resources>Cloud Resources>Organizations the organization list is empty after a CDS migration

Products

• VMware Cloud Director

Issue/Introduction

After doing a CDS migration and splitting into two on prem locations, the list of organizations is empty after associating the organizations together.

Developer tools in the web browser show possible time outs on the networking.

There may be  an error in the console of the developer tools that shows:

Uncaught TypeError: I is null.

Environment

Cloud Director 10.5.1.1

Cause

This seems to be caused by potential network latency between the SaaS service and the two sites.

Resolution

Make sure that the network is not currently under a load that increases latency between the sites.