../custom/IdentityPortal folder missign during gradual migration of 14.5 vApp

Products

• CA Identity Suite
• CA Identity Portal

Issue/Introduction

During gradual migration of 14.5 vApp Centos 8 to Centos 9 - described here the deployment is unable to start Identity Portal on new nodes. So deployment is not finishing.

In Centos 9 nodes under Identity Portal status ("s" command) we could see

[ERROR] Identity Portal is stopped /bin/find: '/opt/CA/VirtualAppliance/custom/IdentityPortal/': No such file or directory

Indeed we can see ../custom/IdentityPortal missing from all new Centos 9 nodes.

Environment

vapp 14.5 Centos 9

Cause

Issues with connectivity between Centos 8 and 9.

Resolution

1. Make sure scp between Centos 8 and Centos 9 nodes is working.
   1. This time it seems issue was with known_hosts containing different key for IP of new Centos 9 machines.
2. Use scp to copy whole ../custom/IdentityPortal from Centos8 to Centos9 machines.
3. Start IdentityPortal with start_ip command
4. Depolyment should finish.