Copying airgap export bundle to /photon-reps on airgap server fails.

Products

• VMware Telco Cloud Automation

Issue/Introduction

• While trying to import an airgap bundle, one of the steps is to copy the airgap exported bundle to /photon-reps.
• Copying this bundle to /photon-reps fails, with admin user we are seeing permission issue and unable to execute with root user as the login is restricted.

 

Environment

•  3.0, 3.1.x, 3.2

Cause

On Airgap server, root user login is restricted and /photon-reps is owned by root:root, hence non-root users lack the necessary permissions to copy export bundle into this directory.

In the following cases user are restricted in copying the export bundle:

• When user will use a windows vm as Jump box to copy the export bundles
• Where network config is made such a way that outbound traffic is disabled on destination airgap server

Resolution

Workaround

CASE 1:

• When the destination Airgap Server allows only inbound connectivity or when copying export bundle from windows or linux jump hosts follow this workaround:
  Steps:

1.Login to destination airgap server:
   

# ssh admin@<destination-airgap-ip>

2.Switch to Superuser (Linux Only):
   

#su

3.Move to the photon-reps directory:
 

#cd /photon-reps

4.Create a directory for the export bundle
   

#mkdir exportbundle

5.Change the ownership of the directory to ensure appropriate permissions:

   #chown admin:users exportbundle

6.Copy the bundle from your remote airgap server or from jump host's location to the `/photon-reps/exportbundle` directory.

7.Once the bundle is copied, move it to the `/photon-reps` directory:

   #mv <export-bundle>.tar.gz /photon-reps

CASE 2:

• When the Airgap Server has only outbound connectivity (No inbound connectivity allowed)

   

If the destination airgap server only has outbound connectivity use the following method to access the export bundle:

1.Access the bundle through the following path (using the FQDN of the remote airgap server):

   https://<remote-airgap-fqdn>/export-bundle/
   
2.Once you have the export bundle link, download it on the destination airgap server using one of the method.

 Download using curl:

 #curl -O https://<remote-airgap-fqdn>/export-bundle/<bundle-name>

 Download using scp:

#scp admin@<remote-airgap-fqdn>:/photon-reps/export-bundle/<bundle-name> /photon-reps/