Where should the SQL drivers be placed for Service Response/Service Performance Manager (SPM) tests in SystemEDGE 6.3.0 and later?

Products

• SystemEDGE Agent
• CA Spectrum

Issue/Introduction

In SystemEDGE 6.3 and later, we cannot use the <SYSTEMEDGE_INSTALL_DIR>\jre\lib directory as per the older agents, use of this folder has been deprecated in the version of Java used by the agent.
We have also experienced agent hangs if this folder exists.
Where are the SQL drivers placed in SystemEDGE versions 6.3 and later?

Environment

SystemEDGE 6.3.0 and later

Resolution

1) Create a directory to hold the driver file(s)

2) In the SYSEDGE_INSTALL_DIR\config\port<PORT>\plugins\svcrsp\svcrsp.cf update the line:

# Extra classes to load; overrides CLASSPATH in environment if defined
  javaclasspath="PATH\TO\<driver>.jar"

a) Use slash direction "\" on Windows and "/" on Linux.

b) If you have multiple drivers, separate them by a semicolon (;),

3) Restart the SystemEDGE agent.