When attempting to upgrade vCenter Server, the upgrade fails with an error similar to:
[Errno 2] No such file or directory: '/storage/seat/software-update*/stage/update/patching_backup_config.json'
This error typically occurs during the Staging phase of the process and prevents the upgrade from completing successfully.
vCenter Server 7.x
This error can occur due to:
Option #1
1. Unstage the patch from the vCenter Server Appliance Management Interface (VAMI) per Check for and Stage Patches to the vCenter Server Appliance.
2. Start the update process again.
Option #2
Note: Take an offline (powered off) snapshot of the vCenter Server virtual machine before proceeding.
service-control --restart applmgmt
--stalefix
" and "--trustfix
" options.