Enabling HA on a cluster fails with error 'Applying HA VIBs on the cluster encountered a failure.'
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Enabling HA on a cluster fails with error 'Applying HA VIBs on the cluster encountered a failure.'

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Article ID: 377767

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • The vCenter UI shows the following error when attempting to enable HA on a cluster: 

    Cannot complete the configuration of Cannot complete the configuration of the vSphere HA Agent on the host. Applying HA VIBs on the cluster encountered a failure.
  • The /var/log/vmware/vpxd/vpxd.log on vCenter may show errors similar to:

    ApplyHAVibsOnClusterFailed
  • The /var/log/vmware/vmware-updatemgr/vum-server/lifecycle.log on vCenter shows entries similar to:

    Er(11) lifecycle vmware.esximage.Errors.DepotConnectError: ([MetadataDownloadError('<vCenter-FQDN>:9087/vum/repository/hostupdate/_*micro-depot*_vendor-vmw__metadata-59__index__.xml', '', "Could not download from depot at<vCenter-FQDN>:9087/vum/repository/hostupdate/_*micro-depot*_vendor-vmw__metadata-59__index__.xml, skipping (('<vCenter-FQDN>:9087/vum/repository/hostupdate/_*micro-depot*_vendor-vmw__metadata-59__index__.xml', '', '<urlopen error [Errno -3] Temporary failure in name resolution>'))")
  • nslookup against the vCenter FQDN fails in ESXi.

 

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Environment

VMware vCenter Server

 

Cause

The ESXi host cannot resolve the DNS name of the vCenter server FQDN.

Resolution

  1. Verify that the ESXi host firewall allows the DNS client access to the environment DNS servers. ESXi Firewall Configuration
  2. Troubleshoot network connectivity to environment DNS servers.

Workaround: If DNS servers are unable, configure the vCenter FQDN in the ESXi servers DNS host file: Configure the DNS Hosts File by Using ESXCLI Commands