Upgrade of vCenter to 8.0 U3b fails at 91% with 'Exception occurred in postInstallHook for content-library:Patch'
Article ID: 377755
Updated On:
Products
Issue/Introduction
Upgrading vCenter to 8.0 U3b fails at or around 91% with the error 'Exception occurred in postInstallHook for content-library:Patch'
Option to Resume vCenter update fails and error repeats if attempted.
In the PatchRunner.log we see the following logging:
YYYY-MM-DDTHH:MM:SSZ content-library:Patch ERROR vmware_b2b.patching.executor.hook_executor Patch hook 'content-library:Patch' failed.
Traceback (most recent call last):
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/py/vmware_b2b/patching/executor/hook_executor.py", line 74, in executeHook
executionResult = systemExtension(args)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/libs/sdk/extensions.py", line 106, in __call__
result = self.extension(*args)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/libs/sdk/extensions.py", line 123, in _func
return func(*args)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/payload/components-script/content-library/__init__.py", line 303, in execute_patch
register_cls()
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/payload/components-script/content-library/patches/add_new_cls_privileges.py", line 151, in register_cls
reg_info.registerAll(solution_user_name, solution_user_id, service_id=service_id)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/payload/components-script/content-library/patches/cis_register.py", line 387, in registerAll
self.registerUserAndService(user_name, user_id, service, service_id=service_id)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/payload/components-script/content-library/patches/cis_register.py", line 418, in registerUserAndService
svcinfo = cloudvm_sso_cm_register(
File "/usr/lib/vmware-cm/bin/cloudvmcisreg.py", line 728, in cloudvm_sso_cm_register
serviceId = do_lsauthz_operation(cisreg_opts_dict)
File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 1218, in do_lsauthz_operation
authz_client.set_permission(domain_name, soluser_permission,
File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 748, in set_permission
ac = self.create_access_control(principal, rolenames,
File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 723, in create_access_control
for role_obj in authorization_service.GetRoles():
File "/usr/lib/vmware/site-packages/pyVmomi/VmomiSupport.py", line 618, in <lambda>
self.f(*(self.args + (obj,) + args), **kwargs)
File "/usr/lib/vmware/site-packages/pyVmomi/VmomiSupport.py", line 391, in _InvokeMethod
return self._stub.InvokeMethod(self, info, args)
File "/usr/lib/vmware/site-packages/pyVmomi/SoapAdapter.py", line 1767, in InvokeMethod
self._CallLoginMethod()
File "/usr/lib/vmware/site-packages/pyVmomi/SoapAdapter.py", line 1839, in _CallLoginMethod
self.loginMethod(self.soapStub)
File "/usr/lib/vmware/site-packages/cis/cisreglib.py", line 592, in _doLogin
ds_sessionmgr.LoginBySamlToken()
File "/usr/lib/vmware/site-packages/pyVmomi/VmomiSupport.py", line 618, in <lambda>
self.f(*(self.args + (obj,) + args), **kwargs)
File "/usr/lib/vmware/site-packages/pyVmomi/VmomiSupport.py", line 391, in _InvokeMethod
return self._stub.InvokeMethod(self, info, args)
File "/usr/lib/vmware/site-packages/pyVmomi/SoapAdapter.py", line 1605, in InvokeMethod
raise Exception(msg)
Exception: Raising a non-exception object:
Attributes:
Hierarchy: (<class 'NoneType'>, <class 'object'>)
YYYY-MM-DDTHH:MM:SSZZ ERROR vmware_b2b.patching.phases.patcher Patch hook Patch got ComponentWrapperError.
Traceback (most recent call last):
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/py/vmware_b2b/patching/phases/patcher.py", line 208, in patch
_patchComponents(ctx, userData, statusAggregator.reportingQueue)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/py/vmware_b2b/patching/phases/patcher.py", line 90, in _patchComponents
executeComponentHook(Hook.Patch, ctx, c, userData, reportingQueue)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/py/vmware_b2b/patching/executor/execution_facade.py", line 97, in executeComponentHook
result = executeHook(c.patchScript, hook, args,
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/py/vmware_b2b/patching/executor/execution_facade.py", line 53, in executeHook
result = executor.executeHook(scriptFile, hook, args, reportQueue, reportIdentifier)
File "/storage/updatemgr/software-updatem87zliqd/stage/scripts/patches/py/vmware_b2b/patching/executor/hook_executor_process.py", line 119, in executeHook
raise ex
patch_errors.ComponentError
Environment
vCenter Server 8.0.3.002000
Cause
This issue occurs when services do not start in time during the patching process and the content library is unable to update the content library user. This creates a deadlock in the upgrade process and fails the upgrade.
Resolution
Restart the vpxd-svcs service in the vCenter CLI via an SSH client using the following:
- service-control --stop vpxd-svcs
- service-control --start vpxd-svcs
After that return to the VAMI and choose 'Resume vCenter Update'
The update should restart and complete as normal.
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